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House Rent SRL

A 24/7 booking engine for a car rental company

Project details

Client: House Rent SRL
Industry: Car rental
Country: Italy
Year: 2025
Timeline: 7 weeks
Services: Booking Systems, Custom Web Apps
Tech stack: WordPress, WooCommerce, Custom booking engine, Stripe

The story

The challenge

House Rent SRL rents cars across Rome. Every booking happened by phone or WhatsApp, so evenings and weekends meant missed calls and lost customers. The team spent hours confirming dates by hand.

The approach

Documented the real booking process step by step with the team.
Designed a three-step booking flow that works one-handed on a phone.
Added deposits so bookings are committed, not just requested.
Automated confirmations and reminders by email.

What I built

A booking platform with live fleet availability, pricing rules by season and instant confirmation. The team now manages everything from one dashboard instead of three chat apps.

Results

What changed after launch

67%bookings now online

12hsaved per week

0missed weekend leads

4.9/5Google rating

Inside the project

Screens from the build

“Saturday used to be chaos. Now we wake up to confirmed bookings with deposits already paid.”

Operations manager

· House Rent SRL, Italy